Shipping policy
Delivery Locations
We currently only ship within the United Kingdom.
UK Delivery Rates
We offer the following shipping rates for all UK orders:
- FREE UK Delivery on all orders over £100
- £5.99 Standard Delivery on orders under £100
Shipping costs are automatically calculated at checkout.
Order Processing
All orders are processed within 1–3 business days (excluding weekends and bank holidays).
Once your order has been processed and dispatched, you will receive a shipping confirmation email with tracking information where available.
Please note that during busy periods, promotions, or holidays, processing times may be slightly longer.
Delivery Times
Estimated delivery times within the UK are:
-
Standard UK Delivery: 5 - 8 business days
Delivery times are estimates and are not guaranteed. Delays caused by couriers, weather conditions, or other circumstances outside our control may occasionally occur.
Incorrect Delivery Information
Please ensure your delivery details are entered correctly at checkout. We cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information provided at checkout.
Lost or Delayed Orders
If your order has not arrived within the estimated timeframe, please contact us and we’ll do our best to help resolve the issue as quickly as possible.
Contact Us
If you have any questions about your order or shipping, please contact our support team and we’ll be happy to help - support@driftease.co
